Supporting People in Difficult Situations
This course equips you with the tools and skills needed to create a safe, compassionate environment where individuals can openly discuss sensitive topics. By focusing on effective communication, active listening, and trauma-informed approaches, you’ll learn how to build trust and support individuals facing complex challenges.
Description
Our "Supporting People in Difficult Situations" training is designed specifically for Certified Peer Support Specialists (CPSSs) working in behavioral health. This course equips you with the tools and skills needed to create a safe, compassionate environment where individuals can openly discuss sensitive topics. By focusing on effective communication, active listening, and trauma-informed approaches, you’ll learn how to build trust and support individuals facing complex challenges. Whether it's managing crises, navigating difficult emotions, or addressing personal barriers, this training prepares CPSSs to offer meaningful support in a way that empowers while maintaining a respectful, non-judgmental space for conversation.
Format
Virtual Instructor-led Training (VILT)
Learning Objectives
- Create a safe environment to talk about:
- Loss and Grief
- Trauma
- Suicide
- Apply communication skills to support people experiencing challenges
- Practice self-awareness to maintain personal well-being
Target Audience
Anyone who is working in the behavioral health field.
Instructional Level
Advanced
Technical Requirements
Each applicant must have access to an internet-connected computer equipped with a functional webcam, microphone, and speakers that can all remain in use throughout the entirety of training.
Registration Fee: $150 (If your employer or another funder is paying for your class, please do not proceed to payment at this time. You will receive an email from our administrative staff explaining how to register for this course. If you submit your payment and subsequently need a refund, please note, refunds may take up to two weeks to process.)
For assistance: Contact RIConsulting.PET@riinternational.com or RIC.HCAI@riinternational.com for questions about this activity
Contact RIC.Development@riinternational.com for technical assistance