Terms and conditions
RI Consulting & Training
Terms and Conditions
Effective Date: February 19, 2026
These Terms and Conditions (“Terms”) govern participation in all trainings, courses, workshops, webinars, certificate programs, and consulting education services offered by RI Consulting & Training (“RICT”), a division of Recovery Innovations, Inc., d/b/a RI International (“RI”). By registering for or participating in any RICT training, you agree to these Terms.
1. About RI Consulting & Training
RI Consulting & Training provides recovery-oriented educational programs grounded in RI International’s philosophy of Recovery Education. Trainings are educational in nature and are not clinical treatment, therapy, supervision, or behavioral health services.
2. Definitions
Virtual-Live Training: A training delivered through a video conferencing platform (e.g., Zoom or Microsoft Teams) and may include required assignments, readings, quizzes, discussion boards, or other activities within a Learning Management System (LMS).
Live, In-Person Training: A training delivered face-to-face at a designated physical location. LMS participation may still be required.
Asynchronous Training: A self-paced online training delivered through an LMS without live instruction.
3. Registration and Admission
All registrations are processed through RICT’s online registration system. Admission requirements vary by program and may include prerequisites, funding eligibility, or documentation requirements. RICT reserves the right to deny admission if prerequisites are not met.
All participants must be at least 18 years of age unless otherwise specified.
4. Tuition and Payment
Tuition fees are listed at the time of registration and include training materials unless otherwise specified. Tuition does not include:
- Computer or device costs
- Internet access
- Software or technical equipment
Payment is due according to the terms selected at registration. Certificates of completion may be withheld until full payment is received. Tuition rates may vary based on contractual agreements with funding organizations.
5. Cancellation and Refund Policy
5.1 Cancellation by Participant
Cancellations must be submitted in writing to: RIConsulting.PET@riinternational.com
Three-Day Cancellation Right: A participant who cancels within three (3) business days of signing an enrollment agreement is entitled to a full refund of all monies paid.
Cancellation Prior to Course Start: Participants who cancel after three days but before the course begins are entitled to a full refund.
Refunds are issued within thirty (30) days of written notice and will be returned to the original payment method whenever possible.
5.2 Withdrawal After Course Start Refunds after a course has begun may be prorated or denied depending on program structure, seat time completed, and contractual obligations with funding entities.
5.3 Cancellation by RICT
RICT reserves the right to:
- Cancel or reschedule a course due to insufficient enrollment
- Modify instructors, format, or schedule
- Cancel due to weather, emergency, or circumstances beyond reasonable control
If RICT cancels a course, participants will receive either a full refund or transfer to a future session.
6. Technology Requirements (Virtual Trainings)
Participants must have:
- A computer (cell phones and tablets are not sufficient)
- Reliable internet access
- Webcam
- Microphone and speakers
Webcams must remain on during live sessions unless an approved accommodation has been granted.
RICT is not responsible for participant technical difficulties.
7. Attendance and Participation
Attendance and active participation are required for successful completion. Unless otherwise specified, participants must attend at least 80% of required instructional hours. RICT reserves the right to remove participants who fail to meet attendance or participation standards. Make-up work is at instructor discretion.
8. Conduct Expectations
Participants are expected to:
- Treat others respectfully
- Maintain professionalism in all communications
- Follow facilitator instructions
- Refrain from disruptive behavior
Recording of training sessions (audio, video, screen capture, AI transcription, etc.) is strictly prohibited unless expressly authorized in writing.
Participants whose conduct interferes with learning may be removed without refund.
9. Intellectual Property
All training materials, slides, handouts, recordings, curricula, and content are the intellectual property of RI International.
Materials may not be copied, distributed, recorded, reproduced, modified, or shared without prior written permission.
10. Continuing Education (CE) Credits
Where applicable:
- CE credits are awarded only upon full attendance and participation.
- Participants are responsible for verifying acceptance of CE credits with their licensing or credentialing board.
- RICT is not responsible for a board’s decision regarding acceptance of credits.
11. Confidentiality
RICT trainings are educational programs and not clinical services.
While confidentiality expectations are discussed, RICT cannot guarantee confidentiality among participants.
Participants agree to respect the privacy of others and refrain from sharing personal disclosures outside of training.
12. Student Records and Data
RICT maintains student records within its LMS and internal training database.
Records may include:
- Name
- Contact information
- Date of birth
- Course completion status
Participant information may be shared with funding entities or certifying bodies when required by contract or law.
RICT maintains administrative safeguards to protect personal data but does not guarantee absolute security.
13. Accessibility and ADA Compliance
RICT complies with the Americans with Disabilities Act (ADA).
Participants requesting accommodations must notify RICT in writing prior to the start of training. Reasonable accommodations will be provided where feasible.
14. Veterans Compliance
RICT complies with the Veterans Benefits and Transition Act of 2018 (Public Law 115-407), Section 103, where applicable.
15. Limitation of Liability
RICT trainings are educational in nature.
RICT does not guarantee:
- Employment
- Certification
- Licensure
- Professional advancement
To the fullest extent permitted by law, RICT shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from participation in training programs.
16. Force Majeure
RICT shall not be responsible for delays or cancellations caused by circumstances beyond its reasonable control, including but not limited to natural disasters, public health emergencies, internet outages, government actions, or acts of God.
17. Grievance Procedure
Participants should first attempt to resolve concerns directly with the instructor.
If unresolved, a written complaint may be submitted to the Director of Consulting & Education at: RIConsulting.PET@riinternational.com
A written response will be provided within thirty (30) days.
If the matter remains unresolved, the participant may appeal in writing to the Director of Quality & Compliance.
18. Arbitration and Governing Law
Any dispute not resolved through the grievance process (excluding academic grading decisions) shall be submitted to binding arbitration in Phoenix, Arizona, in accordance with the rules of the American Arbitration Association.
These Terms are governed by the laws of the State of Arizona.
19. Modifications
RICT reserves the right to modify these Terms at any time. Updated Terms will be posted on the RICT website and apply to all subsequent registrations.
20. Contact Information
RI Consulting & Training 11361 N. 99th Avenue, Suite 402 Phoenix, AZ 85345